Effective Date: 7/24/2026
Last Updated: 7/24/2026
These Terms of Service (“Terms”) are a legally binding agreement between you and Origin Local Leads, an Ohio LLC doing business as Storymore (“Storymore,” “we,” “us,” or “our”).
These Terms govern your access to and use of the Storymore mobile application, websites, software, features, subscriptions, and related services collectively referred to as the “Service.”
Please read these Terms carefully. By creating an account, accessing the Service, recording or uploading content, joining a Story Group, purchasing a subscription, or otherwise using Storymore, you agree to these Terms and our Privacy Policy.
If you do not agree, do not access or use the Service.
1. Eligibility
You must be at least 13 years old to use Storymore.
If you are under the age of majority where you live, you may use Storymore only with the permission and supervision of a parent or legal guardian. By permitting a minor to use Storymore, the parent or guardian agrees to these Terms on the minor’s behalf and is responsible for the minor’s use of the Service.
You may not use Storymore if you are prohibited from receiving the Service under applicable law.
If you use Storymore on behalf of a company, trust, estate, organization, or another individual, you represent that you have authority to bind that party to these Terms.
2. The Storymore Service
Storymore is designed to help individuals and families record, preserve, transcribe, organize, and share personal stories, voices, photographs, memories, and related materials.
Features may include:
- Audio recording and playback;
- Audio transcription;
- Story prompts and questions;
- Image uploads;
- Private storage;
- Family or Story Group sharing;
- Search, organization, or artificial-intelligence-assisted features;
- Subscription-based features; and
- Exporting, downloading, or creating physical or digital keepsakes.
Features may change over time. We may add, modify, suspend, or discontinue features when reasonably necessary to improve the Service, address security concerns, comply with law, or manage technical and business requirements.
Storymore is not an archival institution, estate-planning service, legal records repository, emergency service, or guaranteed permanent storage service.
3. Your Account
You may be required to create an account using an email address and other account information.
You agree to:
- Provide accurate and current information;
- Keep your login credentials confidential;
- Promptly update an incorrect or outdated email address;
- Notify us of suspected unauthorized access; and
- Accept responsibility for activity occurring through your account, except to the extent caused by Storymore’s failure to use reasonable security measures.
You may not impersonate another person, create an account using information you are not authorized to use, sell or transfer your account, or allow another person to access the Service in a way that violates these Terms.
Storymore is not responsible for a user’s inability to access an account because the user provided an incorrect email address, lost access to their email account, or failed to maintain accurate recovery information.
4. Recording Consent and the Rights of Other People
Storymore allows users to record voices and upload stories, transcripts, photographs, and other information concerning themselves and other people.
You are solely responsible for obtaining all permissions, notices, releases, and consents required before recording, uploading, transcribing, preserving, or sharing another person’s voice, image, likeness, story, personal information, or private communications.
Recording and privacy laws differ by jurisdiction and circumstance. Some situations may require the consent of every person participating in a conversation.
You represent and warrant that:
- You have the legal right to create and upload your Story Content;
- You have obtained all legally required recording consents;
- You have permission to share photographs, recordings, and personal stories involving other people;
- Your use of Storymore does not violate another person’s privacy, publicity, intellectual-property, contractual, confidentiality, or other rights; and
- You will not secretly record a person when doing so is prohibited by law.
Storymore does not determine whether consent is legally sufficient for a particular recording. The presence of a recording feature does not constitute legal authorization to record someone.
We may remove or restrict content when we reasonably believe that it was recorded or shared unlawfully, violates another person’s rights, or creates a safety or legal risk.
5. Story Content
“Story Content” means audio recordings, transcripts, photographs, captions, prompts, written stories, names, comments, metadata, and other materials that you record, upload, submit, create, or share through Storymore.
5.1 Your Ownership
As between you and Storymore, you retain ownership of your Story Content.
Storymore does not claim ownership of your personal stories merely because you use the Service.
5.2 Limited License to Storymore
You grant Storymore a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transcode, transcribe, display, transmit, back up, and otherwise use your Story Content solely as reasonably necessary to:
- Operate and provide the Service;
- Make content available to people you authorize;
- Create transcripts or other requested outputs;
- Protect the Service and its users;
- Troubleshoot and provide customer support;
- Comply with law; and
- Perform actions you expressly request.
This license does not give Storymore the right to sell your Story Content or publicly publish it for advertising.
The license ends when the Story Content is deleted from our active systems, except to the extent that the content remains in temporary backups, has been shared with or copied by another user, must be retained for legal reasons, or has been converted into anonymized or aggregated information that can no longer reasonably identify an individual.
5.3 Permission to Share Content
When you share Story Content with a Story Group or another user, you direct Storymore to make that content available to those recipients.
You grant authorized recipients a personal, non-exclusive license to access and view the content through the Service for personal and family purposes, subject to any controls made available within Storymore.
Storymore cannot control what another person does after receiving, downloading, exporting, recording, screenshotting, transcribing, or otherwise copying shared content.
6. Story Groups and Family Sharing
Story Groups allow users to share Story Content with invited members.
Depending on the available features:
- Group members may see content contributed by other members;
- Group owners or administrators may invite or remove members;
- Removing a member may prevent future access but may not delete copies previously downloaded or exported;
- Leaving a group may cause you to lose access to content shared by other members;
- Deleting your account may not remove content another user independently uploaded or copied; and
- Content may remain visible to authorized group members after the original contributor dies or becomes unable to manage their account.
You are responsible for selecting appropriate group members and reviewing sharing settings before uploading sensitive information.
Do not treat a Story Group as confidential merely because access is limited. Share only information you are comfortable providing to every current and future authorized group member.
7. Content Concerning Deceased or Incapacitated People
Storymore may be used to preserve stories involving people who later die or become incapacitated.
Unless Storymore expressly offers a designated legacy-contact feature, we do not automatically determine who has inherited an account, who owns a deceased person’s content, or who is legally authorized to control it.
We may require documentation such as a court order, death certificate, proof of authority, or other legal documentation before granting access to or changing an account.
Story Content that was shared with a Story Group may remain available to authorized group members after a contributor’s death, subject to applicable law, account settings, and Storymore’s policies.
You should not rely on Storymore as a substitute for a will, trust, estate plan, or legally enforceable digital-asset directive.
8. Transcriptions and Artificial Intelligence Features
Storymore may use automated technologies and third-party service providers to transcribe recordings, generate summaries, answer questions about Story Content, recommend prompts, improve search results, or perform other requested functions.
Automated outputs may contain errors, omissions, incorrect names, misidentified speakers, or inaccurate interpretations.
You are responsible for reviewing transcripts and generated outputs before relying on them, publishing them, or using them for important decisions.
Storymore does not warrant that:
- A transcript will be complete or word-for-word accurate;
- A speaker will be correctly identified;
- AI-generated content will be factually correct;
- Search results will identify every relevant story; or
- Generated content will accurately reflect a person’s intentions, experiences, or beliefs.
Storymore’s automated features are not intended to provide legal, medical, financial, mental-health, genealogical, historical, or other professional advice.
Unless Storymore separately discloses the practice and obtains any consent required by law, Storymore will not use private Story Content to train general-purpose artificial-intelligence models.
9. Prohibited Conduct
You may not use Storymore to:
- Violate any law or regulation;
- Record another person without legally required consent;
- Infringe intellectual-property, privacy, publicity, confidentiality, or contractual rights;
- Harass, threaten, exploit, defame, stalk, or abuse another person;
- Upload unlawful, fraudulent, hateful, sexually exploitative, or intentionally harmful content;
- Upload content depicting or facilitating child sexual exploitation;
- Disclose Social Security numbers, financial-account credentials, passwords, or similarly dangerous information without a legitimate and lawful reason;
- Distribute malware or interfere with the operation or security of the Service;
- Attempt to gain unauthorized access to an account, system, recording, or Story Group;
- Scrape, crawl, reverse engineer, decompile, or extract source code except where applicable law expressly permits it;
- Circumvent storage, subscription, security, or access limitations;
- Use automated systems to create accounts or make excessive requests without authorization;
- Resell, sublicense, or commercially exploit the Service without written permission;
- Falsely represent that Storymore sponsors or endorses you; or
- Use another person’s content to create deceptive impersonations, voice clones, deepfakes, or other misleading media.
We may investigate suspected violations and preserve or disclose information when reasonably necessary to protect users, enforce these Terms, or comply with lawful requests.
10. Sensitive Information
Family stories may contain highly sensitive information, including information about health, relationships, trauma, religion, immigration, finances, family disputes, criminal history, or other private matters.
Consider whether Storymore is an appropriate place to record a particular detail before creating or sharing it.
Do not upload passwords, complete payment-card numbers, Social Security numbers, authentication codes, or information that could create a serious risk of identity theft.
Storymore is not designed to store classified information, regulated medical records on behalf of healthcare providers, attorney-client files, government secrets, or information subject to specialized security or confidentiality requirements unless we expressly agree otherwise in writing.
11. Subscriptions and Payments
Storymore may offer free and paid features, including monthly or annual subscriptions.
The price, billing period, included features, trial terms, and renewal conditions will be displayed before purchase.
11.1 App-Store Billing
Purchases made through the Apple App Store or Google Play are processed by the applicable platform under its terms and payment policies.
RevenueCat or another subscription-management provider may receive transaction identifiers, product information, subscription status, renewal status, and related purchase metadata to determine which Storymore features you may access.
Storymore generally does not receive your full payment-card number for app-store purchases.
11.2 Automatic Renewal
A subscription may automatically renew at the end of each billing period unless you cancel before the renewal date shown by the applicable app store.
By purchasing an auto-renewing subscription, you authorize the applicable app store to charge the payment method associated with your store account at the price and frequency disclosed during purchase.
Prices may change as permitted by applicable law and app-store rules. Any required notice or consent will be provided before a changed price takes effect.
11.3 Cancellation
You may cancel an app-store subscription through your Apple or Google account’s subscription settings.
Deleting Storymore or deleting your Storymore account does not necessarily cancel an app-store subscription. You must separately cancel the subscription through the store through which you purchased it.
Unless otherwise required by law or stated by the applicable store, cancellation takes effect at the end of the current paid billing period, and you may retain paid access until that time.
11.4 Refunds
Refund requests for purchases processed by Apple or Google are generally governed by the applicable store’s refund policies.
Storymore may provide refunds, credits, or exceptions at its discretion where permitted, but doing so in one situation does not require us to do so in another.
Nothing in these Terms limits non-waivable refund or cancellation rights under applicable law.
11.5 Trials and Promotions
A free trial may automatically convert to a paid subscription unless canceled before the trial ends, as disclosed during enrollment.
Promotional pricing may apply only during the stated promotional period. Afterward, the subscription may renew at the then-disclosed standard price.
12. Storage, Availability, and Backups
We use reasonable efforts to make Storymore available, but uninterrupted access is not guaranteed.
The Service may be unavailable because of maintenance, outages, security incidents, third-party failures, internet conditions, device compatibility, legal requirements, or events outside our reasonable control.
Although Storymore may maintain operational backups, Storymore is not your exclusive backup provider.
You are responsible for maintaining independent copies of irreplaceable recordings, photographs, transcripts, and other important Story Content.
We are not responsible for content lost because of:
- User deletion;
- Loss of account credentials;
- A damaged or replaced device;
- Failure to complete an upload;
- Unsupported file formats;
- Expired subscriptions or storage limits;
- Removal of unlawful content;
- Third-party platform failures; or
- Events outside our reasonable control.
We may establish reasonable storage, file-size, recording-duration, bandwidth, or account limits.
13. Storymore Intellectual Property
The Service, excluding Story Content, is owned by Storymore and its licensors.
This includes the Storymore name, logos, application design, software, code, prompts, graphics, interfaces, databases, documentation, and other proprietary materials.
Subject to these Terms, Storymore grants you a limited, revocable, non-exclusive, non-transferable license to use the Service for personal, noncommercial purposes.
No rights are granted except those expressly stated in these Terms.
14. Feedback
If you submit suggestions, feature ideas, comments, or other feedback, you grant Storymore a perpetual, worldwide, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation.
This does not give Storymore ownership of your Story Content.
15. Copyright and Rights Complaints
If you believe content available through Storymore infringes your copyright, privacy, publicity, or other legal rights, contact us at legal@storymore.app with:
- Your name and contact information;
- Identification of the content;
- The location of the content within Storymore;
- A description of the rights you believe have been violated;
- A statement explaining your authority to submit the request; and
- Any supporting documentation.
We may remove or restrict disputed content while reviewing a complaint.
A person who knowingly submits a materially false infringement allegation may be responsible for resulting damages or costs.
16. Privacy
Our Privacy Policy explains how we collect, use, disclose, and protect personal information.
By using Storymore, you acknowledge that you have reviewed the Privacy Policy.
If you upload information about another person, you are responsible for providing any notice and obtaining any consent required by law.
17. Third-Party Services
Storymore may rely on third-party services, including app stores, hosting providers, authentication providers, cloud-storage providers, transcription providers, artificial-intelligence providers, email providers, analytics services, and RevenueCat.
Third-party services may have their own terms and privacy policies. Storymore is not responsible for third-party services that it does not control.
We do not guarantee that a particular integration or third-party service will remain available.
18. Suspension and Termination
You may stop using Storymore at any time and may request deletion of your account through the available account settings or by contacting us.
We may suspend, restrict, or terminate access when we reasonably believe:
- You violated these Terms;
- Your use creates a security, legal, or safety risk;
- Your account is involved in fraud or unauthorized activity;
- Suspension is necessary to comply with law;
- Fees remain unpaid;
- Providing the Service is no longer commercially or technically reasonable; or
- Immediate action is necessary to protect another person.
When reasonably practicable, we will provide notice and an opportunity to export eligible Story Content before terminating the Service for reasons unrelated to misconduct, security, or law.
Termination does not automatically cancel a subscription purchased through an app store.
Sections that by their nature should survive termination will survive, including ownership, licenses already granted to facilitate prior sharing, payment obligations, disclaimers, indemnification, liability limitations, and dispute-resolution provisions.
19. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYMORE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
STORYMORE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, QUIET ENJOYMENT, AND PERMANENT PRESERVATION.
WE DO NOT WARRANT THAT:
- THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE;
- STORY CONTENT WILL NEVER BE LOST, CORRUPTED, OR ACCESSED WITHOUT AUTHORIZATION;
- TRANSCRIPTS OR AI OUTPUTS WILL BE ACCURATE;
- EVERY DEVICE OR FILE FORMAT WILL BE SUPPORTED;
- DEFECTS WILL BE CORRECTED; OR
- THE SERVICE WILL MEET EVERY USER’S NEEDS.
Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent permitted by law.
20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYMORE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, FAMILY MEMORIES, BUSINESS OPPORTUNITIES, OR USE OF THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYMORE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
- THE AMOUNT YOU PAID TO STORYMORE FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
- ONE HUNDRED U.S. DOLLARS.
These limitations apply regardless of the legal theory and even if Storymore was advised that damages were possible.
Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for intentional misconduct where applicable.
21. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Storymore and its affiliates, officers, employees, contractors, and service providers from claims, losses, liabilities, damages, judgments, penalties, and reasonable legal fees arising from or relating to:
- Your Story Content;
- Your recording or sharing of another person;
- Your violation of these Terms;
- Your violation of law;
- Your violation of another person’s rights; or
- Your misuse of the Service.
Storymore may control the defense of a covered claim, and you agree to reasonably cooperate. You may not settle a claim in a way that admits fault by or imposes obligations on Storymore without our written consent.
22. Dispute Resolution and Informal Resolution
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
Before filing a claim, you and Storymore agree to attempt to resolve the dispute informally.
A party must send a written notice describing:
- The party’s name and contact information;
- The relevant account;
- The facts underlying the dispute;
- The requested resolution; and
- Any supporting documentation.
Notices to Storymore must be sent to legal@storymore.app.
The parties will have 60 days from receipt of a complete notice to attempt resolution.
22.1 Individual Arbitration
Except for disputes eligible for small-claims court and requests for temporary or preliminary injunctive relief concerning unauthorized access, security, or intellectual-property rights, disputes arising from these Terms or the Service will be resolved through binding individual arbitration.
Arbitration will be governed by the Federal Arbitration Act and administered by the American Arbitration Association under its applicable Consumer Arbitration Rules, unless the parties agree to another provider.
The arbitration may take place by telephone, video conference, written submissions, or in the state of Ohio, as permitted by the applicable rules.
22.2 Class-Action Waiver
Disputes must be brought only on an individual basis.
Neither you nor Storymore may bring or participate in a class, collective, consolidated, mass, or representative action or arbitration, except where this waiver is prohibited by law.
22.3 Arbitration Opt-Out
You may opt out of arbitration by sending a written notice to legal@storymore.app within 30 days after first accepting these Terms.
Your notice must include your name, account email, and a clear statement that you wish to opt out of arbitration.
Opting out of arbitration will not affect the remaining provisions of these Terms.
22.4 Exceptions and Non-Waivable Rights
Nothing in this section prevents either party from:
- Filing an eligible individual claim in small-claims court;
- Reporting an issue to a government agency;
- Seeking relief that cannot legally be waived; or
- Seeking temporary injunctive relief to prevent unauthorized access, misuse, or infringement.
23. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules, except to the extent federal law applies.
For disputes not subject to arbitration, you and Storymore consent to the exclusive jurisdiction of the state and federal courts located in United States, Ohio.
Nothing in this section eliminates protections that cannot be waived under the law of the state where you reside.
24. Additional App-Store Terms
If you downloaded Storymore from the Apple App Store:
- These Terms are between you and Storymore, not Apple;
- Apple is not responsible for the Service or its support;
- Apple has no obligation to provide maintenance or support;
- Apple may be a third-party beneficiary of these Terms as they relate to your use of the iOS application; and
- Your use of Storymore must comply with applicable App Store terms.
If you downloaded Storymore from Google Play, your use must also comply with applicable Google Play terms.
25. Changes to These Terms
We may update these Terms to reflect changes to the Service, law, security practices, or business operations.
We will update the “Last Updated” date when changes are made.
When legally required or when changes materially affect your rights, we will provide additional notice through the Service, by email, or through another reasonable method.
Your continued use after updated Terms become effective constitutes acceptance to the extent permitted by law. If you do not agree to an update, you must stop using the Service and cancel any applicable subscription.
26. General Terms
These Terms and the Privacy Policy constitute the entire agreement between you and Storymore regarding the Service unless separate written terms apply.
If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain effective.
Storymore’s failure to enforce a provision is not a waiver.
You may not assign these Terms without our written consent. Storymore may assign these Terms as part of a merger, acquisition, corporate reorganization, financing, or sale of assets.
Headings are for convenience and do not affect interpretation.
27. Contact Us
Origin Local Leads, LLC
Doing business as Storymore
support@storymore.app
legal@storymore.app
